I use to have a membership, but cancelled after I could never get an appointment. I tried to reach the local franchisee, but he would never return my calls. Gave them a second chance recently and same old issues. They have no appointment times available. Do not become a member.
Why doesn't the owner respond to the negative reviews? There are always 2 sides to every story. I am interested in getting a massage, but am leary about getting 1 here. Was corrective action taken to resolve the issue, refund, apology? Owner just doesn't care when negative reviews are posted?
Massage was very thorough and relaxing. The therapist did a great job. Getting to the massage was a different story. The welcome into the store not very welcoming/professional. Hope to see progress soon.
I called Massage Envy in Flowood this morning to schedule an appointment. The lady who answered the phone sounded like she was still in bed. She asked if I had been there before. I said no. She placed me on hold for two minutes to return to her nap and responded no. I can't imagine people are beating the doors down for a massage at 8 am on Black Friday! You should service patrons who want to spend their money with you today instead of the mall...and I'm a great tipper! I would NOT recommend this business to anyone. -Dr. Smith
I can never get an appointment!! Every time I call they say we are booked.
Massage Envy Flowood is a US Beauty Salon based in Flowood, Mississippi. Massage Envy Flowood is located at 149 Market St, Flowood, MS 39232, USA.
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