PLEASE don't waste your money or time in this store or salon. I visited the salon and thought I was getting top notch treatment until the "stylist" kept trying to persuade me to get a trim (which I now know means "cut" in the business world, which is what I was charged for). Instead of an extra $10 or 15 dollars, I was charged $37 in addition to $42 for a blowout press, which the money-hungry stylist did not take time to let me know up front it would be that high. To make it worse, the dim-witted MOD with black rimmed glasses and dry red hair would NOT try to assist or accommodate in any manner, and it's not the first time I've had an issue in the store and her attitude has been the same.
Good haircuts but too pricey for guys. Once you go over $20 it's getting too much - for $30 I can go elsewhere. My hair isn't complicated to cut.
Pretty good selection of hair gel. Although is would ask for more people to be on the floor towards the middle aisles. It seems like the employees stay near the outer walls of the store and probably should be focusing toward the middle a little more. Overall great store!!
The new cashier needed some more training for sure in the front, but Lydia in the salon is a miracle worker!
I love Ulta overall but not this location!! I was there yesterday (12/29/16) and was in the dermablend section, I usually buy IT.. but was told to try dermablend for coverage! There were Four workers standing right in front of me in the counter section, not one acknowledged me or offered to help even after I had been there browsing for 20 mins up and down the section. Now I know I didn't look the greatest, I just got out of the gym and had no makeup on, but still. I noticed them asking six different shoppers if they needed help. They can't say they didn't see me, I was in a bright yellow workout too lol! So while standing in the store by them I called the Madison location and spoke with Kelly and told her what was going on that I was being ignored and was wondering if I drove over there if she could help me. I did and she personally took care of matching my foundation and I ended up buying more than what I planned on Bc that store went above and beyond. But before I left flowood I did speak to the manager on duty and told her what had happened. Bc I can complain to corporate all day long and it seems it never gets back to the store, Bc I never hear back from them. So basically go to the Madison location!!! They will take care of you!!
Ulta Beauty is a US Hair Care Studio based in Flowood, Mississippi. Ulta Beauty is located at 748 MacKenzie Ln, Flowood, MS 39232, USA.
Please contact with Ulta Beauty using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Ulta Beauty opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hair Care Studio in Flowood